Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address)
• Bot configuration data and settings
• Payment and billing information
• Communications with our support team

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process transactions and send billing notifications
• Send technical notices and support messages
• Respond to your requests and inquiries

3. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. We use Supabase for secure data storage with row-level security policies.

4. Third-Party Services

We integrate with third-party AI providers (Anthropic, OpenAI, Google) to power your bots. Each provider has their own privacy policy governing how they handle data processed through their APIs.

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• Access and export your data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies.

8. Contact

For privacy-related inquiries, contact us at privacy@moltbotsupport.com.